Ready to ship in 3-5 business day from United Kingdom (UK)
Once you have received your candles, please inspect them carefully. If they appear damaged or not as described then please email us at firstname.lastname@example.org. We will either resend the products or issue a full refund. This does not affect your statutory rights. Typically orders are delivered within 3 - 5 working days.
We hope that you are happy with your new candles, but if you are in any way unhappy with them we will be happy to issue a full refund. Please return them to our address unused and in their original packaging, within 14 days of the date you received them. You will be refunded as soon as we have received them back. Unfortunately, once the candles have been used, we are unable to refund your payment unless the product is in some way faulty. If you would like to cancel your order, send us an email to email@example.com. Though please note that if your order has already been dispatched, you will have to pay the costs for the return.